I found the Resolve team while searching online for some type of help/advocacy with a huge (over $100k) hospital bill for emergency surgery that was denied by my insurance company. For two years I had struggled with denied appeals and ineffective legal representation to no avail. The very first time I spoke with Braden, my hope and confidence was restored. It was a long road trying to negotiate with a hospital that seemed determined to collect every bit of their price gouging bill that they had been denied by Cigna. Tom was professional and persistent all along the way, and always kept me informed of what was going on. In the end, Tom saved me more than $90,000, which is HUGE for a retiree on fixed income.

During travel to California we needed emergency appendectomy surgery (we live in Colorado and thus are Out of Network). After receiving an outrageous hospital bill, we turned first to our health insurance company, who paid the “fair and reasonable” charges and we paid the deductible amount. However, the hospital sent us a “back bill” claiming that we stil lowed them $32,000. We found Resolve after searching the Internet and after talking to some of our attorney friends (who said the amount might be too low to get a good attorney, and plus we needed someone with specialized knowledge.). After we interviewed Resolve on the phone, we decided to use their services. In less than 60 days, Resolve was able to negotiate a settlement with the hospital for about ten cents on the dollar.
We are happy to recommend them to others in the same predicament.

After hours of being on hold just to be denied, it was breath of fresh air when Resolved picked up my call within moments. They responded to emails promptly, and actually listened. They always checked to see if I had questions, and kept me informed on the progress. The process took a few months, but they made sure I didn’t go into collections. Today I got the great news that they fixed the coding, and my bill dropped by 90%. Their pricing is reasonable and based on how much they save me.

I know for a fact that I couldn’t have done it without Resolve. I tried. I hate the fact that medical advocates have to exist, but I’m so glad they do exist.

I contacted resolve and was very skeptical on what they could do for me and my $ 23000.00 medical dept. I was very fearful that I somehow make matters worse than better. Was I wrong. I talked to Miss Dawn and she was very understanding and reassuring. Miss Anna and Evan went to work and my debt was erased. I did not owe anybody. Praise be to God. Let them help you, they know what they’re doing.

Resolve is an amazing team that helps negotiate medical bills on your behalf. They helped lower the medical bill for my fathers treatment from 70k down to 22k dollars. They are honest and talented group of people. They keep you updated on the progress and negotiate effectively. I was so happy to see the reduced bill. It took so much stress off my family.

Resolve was so efficient I never received another collection notice or phone call nor any more bills from the hospital!, The resolve of the owner, Braden, was phenomenal. After a year and six months my bill of over $48,000 was wiped CLEAN!!!
I am so impressed with the work and professionalism of Resolve I would gladly tell my story over and over. God bless you Braden! Never had a doubt.

We had a great experience with Braden and his team with negotiating bills for an employee down significantly. He was quick to respond and extremely professional. Will definitely use Resolve again should the need arise. I looked at multiple companies and am sure that I made the right choice.